The cases in which theft and security-related vehicle information from manufacturer portals can be accessed in practice are still largely unknown. In addition, each manufacturer defines the information that falls under the SERMI scheme themselves. As a result, there may be differences in the way SERMI-relevant information is retrieved from the various manufacturers.

It is known that a query of SERMI-relevant information in the manufacturer portal requires authorisation from the workshop employee using the SERMI app. This means that access to certain information will be denied without certification.

The following companies are affected by the certification process:

Repairers,
Manufacturers or distributors of workshop equipment, tools or spare parts,
Publishers of technical information,
automobile clubs,
roadside assistance services,
providers of inspection and testing services,
Organisations for the training and further education of mechanics,
manufacturers and repairers of vehicle equipment.

SERMI mainly applies to vehicle categories M (vehicles for the carriage of passengers), N (vehicles for the carriage of goods) and O (trailers). The manufacturer can apply for type approval or individual vehicle approval for defined vehicle types, provided that these vehicles fulfil the requirements of this regulation. This applies, for example, to vehicles that have been designed and built primarily for use on construction sites or in harbour/airport facilities.

Information, software, functions and services that are necessary to repair and maintain the features/components
components installed in the vehicle that prevent vehicles from being vehicles from being stolen or driven away or to enable the vehicle to be enable the vehicle to be traced. A precise categorisation is the responsibility of the vehicle manufacturers.

Yes, if you need access to theft and security-relevant data, you need a SERMI certificate.

No, in this case you do not currently need a SERMI certificate.

No. Companies that carry out tuning measures, such as
changes to the engine’s rated power or emission behaviour,
are not authorised under the EU regulation.

The application can only be submitted by an authorised representative (VP)
of the company. [Owner, managing director,
board member, authorised signatory, authorised representative (depending on company form)]

Depending on the type of company:
Owner, managing director, board member, authorised signatory, authorised representative

No. The certificates are personalised. Every employee who has access to theft and security-relevant information needs their own certificate.

You create an authorisation link via your Trustcenter app and
share this with the remote diagnostics employee (via email, SMS, Airdrop).
The remote diagnostics employee must also authorise themselves in the manufacturer portal with their certificate. The information is only activated if both certificates are valid.

Authorisation of the company: € 249 per year excl.
Authorisation of each employee: €49 per year excl. VAT https://www.serma.eu/preise

Electronic certificate, inspection certificate, 1x on-site inspection, support (when registering and installing the certificate)